Relay for salons and barbers
Your hands are in someone’s hair when the phone rings. Relay texts the caller back within a minute, reminds every client before their appointment, and nudges the ones who are due to rebook.
Get started free See pricing Book a 15-minute demoWhat salons and barbers run on Relay
Text back the calls you miss
Mid-cut, the phone rings. The caller gets a text within a minute — “what can we book you in for?” — and replies land in your inbox to answer between clients.
Fewer no-shows
Text reminders before the appointment with reply-to-confirm. The client’s time zone is respected, so nothing goes out overnight.
Rebook the regulars
A date-based reminder counts forward from the last visit — six weeks for a cut, whatever you set — and sends the “time for your next one” text.
Ask for the review while it is fresh
A couple of hours after the appointment, a text with your review link. Every client gets the same link, whatever kind of visit they had, and anyone can reply to tell you something directly instead.
Instagram DMs and comments in the same inbox
Once you connect your Page, comments and DMs sit beside texts and emails.
Playbooks are turned on from Automations → Templates and every step is editable in plain language.
Also in the box
- Public booking page
- SMS and email blasts
- Win-back for quiet customers
- One shared inbox
- Quiet hours in the customer’s time zone
- Opt-outs honored automatically
Simple, transparent pricing
The same plans for every business. Start free; upgrade when you need more room. Full detail on the pricing page.
Starter
- 2,500 contacts, unlimited pipelines
- SMS & email
- Automations (up to 10) and API access
- Your own logo and colors
- Priority support
Business
- 50,000 contacts
- Unlimited users, automations & storage
- Unlimited API keys & webhooks
- Custom integrations
- Priority support
AI Front Desk $149/month, add to any paid plan
Answers your phone, books appointments, captures leads. Includes AI replies to Instagram and Facebook DMs and comments. 150 talk minutes included, then $0.45/min.
Additional business Add a second location or brand to any paid plan
Each added business is its own workspace under your login at half the parent plan: Starter +$15/mo, Pro +$40/mo, Business +$100/mo. Up to 5 businesses; past that, the agency suite at $997/mo.
Your plan includes the software, the setup guides and email support. Want us to set it up for you? That's done-for-you, quoted per project.
Questions salons and barbers ask
Can clients book online?
Yes. A public booking page per service and stylist, synced to Google Calendar, with confirmation and reminders sent automatically.
Can I text everyone about a last-minute opening?
Yes. Build a segment — for example regulars who have not booked this month — and send an SMS blast. Opt-outs are honored automatically.
Can each stylist have their own calendar?
Yes. Calendars can be per team member, and each can have its own booking page.
What does it cost?
The plans on this page are the same for every business, with a free plan to start on. No contract.
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Free plan, no card, and your workspace starts with the playbooks salons and barbers use.
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